FAQ

The 10 most Frequently Asked Questions  (FAQs):

You will find the questions with the quick, and similarly, the full answer.

10   Will these CEUs count toward my 50 hours needed for re-certification?                  

YES!     Ptarmigan West has  had all classes PRE-APPROVED through NCTRC.   That is to say that NCTRC has reviewed the content of each class and you are guaranteed to receive credit for the courses taken through Ptarmigan West.  Ptarmigan West has based all classes on the International  Accreditation of Continuing Education & Training (IACET) requirements so that you will have the highest level of learning available today.  

9   How many CEUs do I need to re-certify?                                       50 hours. You will need 50 hours of approved CEUs to re-certify.  Because 10 hours equals 1.0 CEU therefore 1 hour will equal .1.   You will need 50 hours which equals 5.0 CEUs.  Sometimes that’s confusing, but once you understand the thinking, it’s easy.

8  Will I need to purchase textbooks for these courses?         NO!    There are no books that you need to buy. The cost of each course includes everything that you need because here are no hidden fees.  

7    What if I don’t like using the internet?                         

OK, the internet is not for everyone  but this is a pretty easy program to use. 

6  What program does Ptarmigan West use to deliver the classes?  

Digital Chalk is the program and is available at: ptarmiganwest.digitalchalk.com. and is the Number 1 platform for powering continuing education in the world. As a result, you will have a seamless learning platform that will be easy to use.

5    Which internet browsers will support DigitalChalk?  Most of them! We have gone to great lengths to ensure complete compatibility of our learning system with certain internet browsers. Therefore, DigitalChalk currently supports product functionality within:

  • Chrome
  • Firefox  (version 2.0 & greater)
  • Internet Explorer (version 6 & greater)
  • Safari

Above all, we are working to expand product support for additional browsers in future releases.

4    What are the  Minimum System Recommendations           In a nutshell:      If your computer is current, it’s probably going to work just fine.    However, if it’s 4-5 years old and you haven’t updated it, it might be more difficult to run the program.  Some internet connections are slower, and sometimes it’s just where you live. 

3    How do I take a class:                                                                    

First: Open an account  (There is no fee to open an account)

  1. Navigate your browser to the:   Ptarmigan West’s E-learning site   and select the “New Account button.”      
  2. Complete the new user signup fields then click the “Next button   (you’ll need your NCTRC number nearby).      
  3. You will receive a Terms of Use confirmation screen, upon solving the “Captcha” and accepting the terms.   you will be taken to the Dashboard tab of  Ptarmigan West classes.

Second:  Register for a course        

  1. Begin by Clicking the Catalog tab to see all of the course offerings that are currently available from Ptarmigan West.
  2. Next, add courses to your Shopping Cart by clicking the “Add To Cart”  button for each course you want to take.
  3. Finally, purchase your selected courses by clicking the “Shopping Cart”  button.

Third: Begin taking the course     

  1. Click the Dashboard tab.  The courses you have purchased will be listed on the “Current Courses” tab and you will be able select a course to begin by clicking the course name.  
  2. Begin the course by clicking the name of the first displayed element.

2    What if I have problems?  

Email      Email is the best way to reach us because we are able to get the problem to the right person quickly!

If you find any problem, whether technical or failed links, please contact us at:     Ptarmigan West

And the number one Frequently Asked Question: 

1   What is a ptarmigan?

A bird! A ptarmigan is found in the mountains of Washington state where Ptarmigan West is located. This bird has brownish specks and tan colors in the summer, yet surprising, is white in the winter as it adapts to its’ environment.  Both ptarmigans and recreation therapists do a lot of adapting. Yet, not so much that we distort what is being done.  The bird doesn’t change who it is when it adapts to its’ environment, it enhances  who it is.  Ptarmigan West (pronounced “Tarmigan” West- the P is silent) wants to do just that: adapt when necessary, but keep the focus on moving forward after a disability.  

Ptarmigan West has been registered with the State of Washington since July 13, 1990 and we have been providing workshops and seminars for Recreational Therapist as well as video training tools for PT, OT and SLP universities. But because we can’t be everywhere, we have added our on-line classes. Please feel free to contact us with your thoughts, ideas and requests. 

The bottom line:

  •  You will receive CEU’s that are  PRE-APPROVED from NCTRC.
  • You are able to take a class at your own pace while still taking up to a year to complete it.
  • Finally, you can print your  CEU certificate right away after completing the course. (If you lose your printed copy, you will find there is a copy on your “Completed Course” section of the registration page,  safe and sound.)           

Is that easy, or what?

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